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We look forward to seeing you,

La Maison MIKIMOTO

www.mikimoto.fr
mikimoto.paris@mikimoto.fr
+33 1 42 60 33 55

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VISIT SITE

PRIVACY POLICY MIKIMOTO Paris

ARTICLE 1. PREAMBLE

This Privacy Policy aims to inform you about how we (K MIKIMOTO & Co Ltd) use and manage your personal data collected and/or processed.

The respect of your privacy and of your personal data is a priority for us and we commit ourselves to treat your data in the strictest respect of the French Data Protection Act of January 6, 1978 as amended (hereafter "IEL Act") and of the (EU) general regulation on data protection of April 27, 2016 (hereafter "DPSR").

In any event, we undertake to respect the following two essential principles:

  • You remain in control of your personal data;
  • Your data are processed in a transparent, confidential and secure manner.

ARTICLE 2. IDENTITY & CONTACT DETAILS OF THE DATA CONTROLLER

The person in charge of processing your data is the Company MIKIMOTO & CO Ltd (SIRET 379 507 411 00021), whose registered office is located at 8 Place Vendôme 75001 Paris (hereinafter referred to as "WE" or "MIKIMOTO").

ARTICLE 3. CONTACT DETAILS OF OUR DATA PROTECTION OFFICER

Our Data Protection Officer is here to respond to all your requests, including the exercise of rights, relating to your personal data. You can reach him by e-mail at dpo@mikimoto.fr or by mail at HAAS Société d'Avocat, DPO MIKIMOTO Paris, 32 Rue La Boétie, 75008 Paris.

ARTICLE 4. COLLECTION & ORIGIN OF DATA

All data concerning you is collected directly from you, during your contact requests, during your purchases, during your connections, during your subscription to our newsletter and our various exchanges (online requests, letters, phone calls, satisfaction surveys ...).

In addition, data relating to your browsing on our website may also be used to measure the audience of our site and thus improve our services.

ARTICLE 5. PURPOSES & LEGAL BASIS OF THE PROCESSING OPERATIONS

Your data is collected and processed for :

  • Manage and ensure the follow-up of your purchases, deliveries, invoices, tax exemptions, etc.
    This covers the management of your contracts, orders, deliveries and invoices, accounting, tax exemptions, management of your customer account, management of complaints and after-sales service, management of unpaid invoices and disputes, management of our customer relations.

Legal basis: contractual and legal (bookkeeping and management of tax exemptions)

  • Manage our business relationship with you and customer care
    The management of our commercial relationship with you covers the management and follow-up of customer relations, the answers to your requests and questions, assistance services, the realization of satisfaction surveys, the sending of our newsletter and information, the elaboration of commercial statistics and intended to improve the quality of our services, the organization of promotional operations.

Legal basis: our legitimate interest to ensure the best commercial relationship with you, and to ensure the best quality of our services and your consent when required by the regulations in force.

  • Carry out commercial and communication prospecting

Legal basis: our legitimate interest in communicating to you information and commercial offers for our products similar to those for which you are already customers with us and inviting you to our events and parties and your consent when required by the regulations in force.

  • Respond to your requests to exercise rights on your personal data
    This covers the management of the exercise of your rights of access, rectification, deletion or portability of your data or of opposition or request for limitation of the processing of your data, or of defining the fate of your data.

Legal basis: Legal obligation (Data Protection Act and RGPD)

ARTICLE 6. PROCESSED DATA

The mandatory or optional nature of the personal data requested and the possible consequences of a failure to respond to you are specified at the time of their collection.

The details of the personal data that we may have about you are provided in the table below:

For the management and the follow-up of your purchases, deliveries, invoices, tax exemption

The data likely to be processed are the following:

  • Data relating to your identity: civility, surname, first names, nationality, passport and/or identity card number, date of birth, address, country of residence, telephone number, email address.
  • Data relating to purchases: history, date, sales slip number, amount, details and characteristics of the product purchased, type of payment method.
For the management of our commercial relationship and customer follow-up
  • Data relating to your identity: civility, surname, first names, nationality, passport and/or identity card number, date of birth, address, country of residence, telephone number, email address.
  • Data relating to the f
  • ollow-up of the commercial relationship: requests on your part, exchanges with our services, data relating to purchases (history, date, sales slip number, amount, details and characteristics of the product purchased, type of payment method).
  • Data relating to the organisation and processing of competitions, lotteries and any promotional operation such as the date of participation, the answers given to the competitions and the nature of the prizes offered.
For commercial prospecting The data that may be processed are the following: Last name, first name, postal address, email
For the management of your requests to exercise rights on your personal data The data likely to be processed are the following: civility, surname, first name, email address, the subject and text of your request, our reply, possibly a copy of your ID, when necessary.

ARTICLE 7. RECIPIENTS OF YOUR DATA

Your data will not be sold or rented to third parties. Only our authorized personnel are likely to have access to your data.

Other persons may have access to your data in a more limited way: the authorized persons of our editors of accounting management software, our accountants, the authorized services of our parent company K MIKIMOTO & Co LTD, our DPO and exceptionally, the courts and officers of justice and law enforcement if necessary, particularly in the context of litigation or judicial investigations.

ARTICLE 8. TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION

Data transfers can take place to our parent company K. MIKIMOTO & Co LTD located in Japan, 5-5-4 Chome Ginza Chuo Ku Tokyo, recognized by the European Commission as a country offering an adequate level of protection for your data.

ARTICLE 9. DATA RETENTION PERIOD

We keep your data only as long as necessary for the purposes described in Article 5 and summarized in the table below.

For the management and the follow-up of your purchases, deliveries, invoices, tax exemptions and the management of our customer relationship and customer follow-up.

Your data is kept for the duration necessary for the execution of the contract and the management of our business relationship.

These data are then archived for a period of 5 years for evidentiary purposes. Your invoices and accounting data are kept for 10 years.

3 months for the tax refund management file.
For commercial prospecting 3 years from the end of the commercial relationship if you are a customer or from your last contact if you are not yet a customer (then archived for 5 years for probationary purposes).
For the management of your identity documents as part of the management of the exercise of your rights

5 years for probationary purposes

Your identity card: 1 year in case of exercise of the right of access and rectification.

Your identity card: 3 years if you exercise the right of opposition.

ARTICLE 10. YOUR RIGHTS

In accordance with the Data Protection Act and the RGPD, you have the following rights:

  • Right of access (article 15 RGPD), of rectification (article 16 RGPD), of update, of completeness of your data (more information).
  • Right to block or erase your personal data (article 17 RGPD), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited (more information).
  • Right to withdraw your consent at any time (article 13-2c GSPR).
  • Right to limit the processing of your data (article 18 RGPD).
  • Right to object to the processing of your data (article 21 GDMP) (more information).
  • Right to the portability of the data you have provided us with, when your data are subject to automated processing based on your consent or on a contract (article 20 RGPD).
  • Right to determine the fate of your data after your death and to choose whether or not we disclose your data to a third party you have previously designated (read more).

In the event of your death and in the absence of instructions from you, we undertake to destroy your data, except if their retention is necessary for evidentiary purposes or to meet a legal obligation.

You may exercise your rights by e-mail to dpo@mikimoto.fr or by mail to HAAS Société d'Avocat, DPO MIKIMOTO Paris, 32 Rue La Boétie, 75008 Paris. You must provide proof of your identity. Finally, you may also file a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).